I’m a technically skilled professional with over 11 years of experience as a Test Technician, now shifting my focus to customer service. In my recent customer-facing role, I found that I really enjoy helping people solve problems and making things easier for them. I’m good at breaking down technical info into simple terms, staying patient under pressure, and making sure the customer feels heard. I’m looking for a role where I can bring those skills into a more dedicated customer service position
Verified
