I am a Psychology graduate from the University of the Philippines Visayas, Cum Laude, with professional experience in Client Success Management, Customer Service, Sales, Project Assistance, and Research Support. Over the past few years, I have worked with diverse organizations, from SaaS and staffing companies to NGOs and community programs, consistently delivering results through excellent communication, organization, and problem-solving skills.
In my most recent role as a Client Success Manager at More Staffing LLC, I served as the main point of contact for clients, ensuring smooth onboarding, effective communication, and successful project delivery. I also have strong customer service experience at Hinduja Global Solutions and Qualfon, where I handled high-volume client inquiries while maintaining a 90%+ satisfaction rating. Beyond client-facing work, I’ve managed volunteers, coordinated events, and supported advocacy programs, giving me a well-rounded background in administration and project management.
I am proficient in Microsoft Office, Google Workspace, Canva, SPSS, JASP, and CRM tools, with additional training in social media marketing, lead generation, and virtual assistance. My strengths include client relationship management, data analysis, content creation, and cross-cultural collaboration.
I’m looking for a long-term remote role where I can apply my customer success, administrative, and project management skills to help businesses grow while continuously learning and adding value to the team.
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