Experienced Admin and Finance Support professional specializing in Owners Corporation Management with a strong focus on delivering exceptional service and maintaining efficient financial operations. With a solid background spanning six years in the industry, including hands-on experience supporting Australian clients, I have developed a deep understanding of the intricacies of this sector.
My expertise lies in overseeing daily bookkeeping operations, and managing accounts receivable and accounts payable with meticulous attention to detail. Leveraging advanced software systems such as Strataware and Salesforce, I create accurate reports and maintain up-to-date financial records. I am skilled in entering and uploading invoices in alignment with clients' annual budgets, ensuring seamless financial tracking.
With a commitment to maintaining accurate and current information, I update the contact details of owners, managing agents, and tenants, facilitating effective communication channels. Managing preferences for receiving correspondence further ensures personalized and efficient interactions.
I excel in client relationship management, promptly addressing queries from contractors and suppliers regarding invoice processing and account payments. By conducting thorough checks of invoices, I ensure accurate addressing to the Owners Corporation, minimizing errors and discrepancies.
In addition to my role as an Admin and Finance Support professional, I have also led high-performing teams, providing guidance, coaching, and support to enhance individual and team capabilities. I regularly monitor team performance, conduct performance reviews, and implement development plans to optimize productivity and foster growth.
Throughout my career, I have been actively involved in various financial processes, including invoicing, statistical reporting, and generating ABA files. I have successfully managed handover files and the closure of terminated properties, maintaining accurate financial records throughout the process.