Dedicated virtual assistant of a US-based paralegal client (California) handling document services in family law cases, unlawful detainers, and estate plans. Proficient in Microsoft Offices, drafting tools, legal research databases, etc. Managed files and calendars, emails, client phone calls, and billing.
Prior to paralegal virtual assistant remote work, I worked for more than three years of experience as a customer service representative (voice and non-voice) in the BPO industry for an International Telecommunication Account. Robust background in handling billing, sales, setting an appointment, account issues, technical assistance, and client care.
