I am a Computer Engineering graduate with solid experience as an Executive Virtual Assistant, Technical Support Specialist, and Lead Generation Specialist. I specialize in providing reliable remote support that combines administrative efficiency with technical problem-solving.
In my most recent role as an Executive Virtual Assistant, I supported business operations by managing executive calendars, coordinating meetings, handling confidential documents, and maintaining clear communication between clients and leadership. I also worked with tools such as Freshdesk, Zoho CRM, Airtable, and Zapier to manage tickets, organize data, and streamline workflows, helping improve efficiency and reduce response times.
I also have experience in IT support during my internship, where I handled troubleshooting, software installation, network setup, and system maintenance. In addition, I worked for several years in lead generation and sales support, where I researched and qualified leads, improved targeting strategies, and contributed to better conversion rates through structured outreach.
I am highly adaptable, detail-oriented, and comfortable working independently in fast-paced remote environments. I take ownership of my work, look for ways to improve processes, and consistently aim to deliver accurate and timely results.
Skills include Executive Assistance, Calendar Management, Email Handling, CRM Management (Zoho, HubSpot), Technical Support, Automation (Zapier, Make), Airtable, Data Management, Lead Generation, Research, and General Virtual Assistance.
I am looking for long-term remote opportunities where I can contribute value, grow professionally, and support business operations effectively.
Tricia Mayrina
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