I am a HIPAA-certified Medical Virtual Assistant with 3+ years of experience supporting U.S.-based healthcare practices, including mental health clinics and podiatry offices. I also bring a strong clinical foundation as a licensed pharmacist, allowing me to work confidently with medical documentation, insurance processes, and sensitive patient information.
I specialize in front desk and administrative support, helping providers stay organized, reduce no-shows, and improve workflow efficiency. In my recent roles, I managed 50+ appointments weekly, coordinated multi-provider schedules, verified insurance benefits, processed prior authorizations, and supported basic billing tasks?all while maintaining strict HIPAA compliance.
What I Can Help You With
Appointment scheduling, confirmations, and rescheduling
Insurance verification & eligibility checks (Availity)
Prior authorizations and referral coordination
EHR/EMR management (Kareo, eClinicalWorks, Practice Fusion)
Virtual front desk support (calls, emails, patient portals)
Billing support, copay collection, and simple claim follow-ups
Medical records handling and HIPAA-compliant documentation
Provider calendar management and coordination
Telehealth session support and patient follow-ups
Tools & Systems
EHR/EMR: Kareo, eCW, Practice Fusion
Scheduling & Communication: Google Workspace, Outlook, Microsoft Teams, Zoom
Workflow & Automation: Asana, Zapier
Insurance & Admin Tools: Availity, RedFax
Why Clients Work With Me
Detail-oriented and highly organized
Comfortable handling confidential healthcare data
Clear, professional communication with patients and staff
Proactive, dependable, and easy to work with
Experienced with U.S. healthcare workflows and insurance processes
If you're looking for a reliable Medical Virtual Assistant who understands both the clinical and administrative sides of healthcare, I?d be happy to support your practice and help streamline your day-to-day operations.
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