2 Years Experienced Virtual Assistant | eCommerce and Website Support (Shopify and WordPress)| Email Marketing, Video Editing and Graphic Design | Administrative, Bookkeeping and Customer Service

Hi! I’m Genie, an eCommerce and Administrative Support Specialist with 2+ years of experience supporting Australian businesses in Shopify operations, website support, email marketing, graphic design, customer service, and backend admin tasks.

I help businesses keep their operations organised, websites updated, and marketing content visually engaging while ensuring day-to-day tasks run smoothly.

What I Can Help With:

• Shopify and WordPress website support
• Product uploads, imports, and inventory management
• Order processing and customer support
• Email marketing and monthly EDM/newsletter setup
• Landing page, website banner, and email design
• Graphic design for social media and marketing materials
• Basic bookkeeping using Xero
• Purchase orders, invoices, bills, and payroll support
• Logistics support, delivery bookings, and order tracking
• Data entry, spreadsheets, and admin support
• Photo and basic video editing

Tools & Platforms:
Shopify • WordPress • Canva • Affinity Designer • Figma • Xero • Google Workspace • Shopify Email • Mailchimp • Capcut • Chatgpt • Monday

I’m detail-oriented, adaptable, and always willing to learn new systems and tools to better support the business. I enjoy both creative and operational work, especially design, website support, and eCommerce management.