I am a Highly Motivated Writer, Content Manager, Virtual Assistant, Social Media Manager, and Shopify Store Manager with 8 years of experience who possesses good communication skills, proficiency in English, expertise in technology, and a pleasing personality. I graduated Magna Cum Laude last July 2022 at Mindanao State University-Iligan Institute of Technology (MSU-IIT) with a degree in Bachelor of Science in Philosophy Major in Applied Ethics. I had one semester of a postgraduate degree in Master in Business Administration (MBA) at Mindanao State University-Iligan Institute of Technology (MSU-IIT). Also, I am taking up my Master of Arts in Philosophy (MA in Philosophy) at the University of the Philippines Diliman.
Additionally, upon graduating with a bachelor’s degree in Philosophy, I became the Department’s Third Honor, where I also received the Department Sikap Award (a distinction for outstanding academic excellence for working students), and I am also a recipient of the Gawad Chancellor's Award for Academic Excellence.I have been a technical customer service representative in Concentrix Cagayan De Oro, which is a BPO company, and a Real Estate Virtual Assistant with excellent strategic planning and problem-solving skills. I have knowledge of technical troubleshooting, and I have been engaged with many organizations.
In being a former chat and email customer service peripheral support of famous gaming gear, I have undergone technology-related and communication skills improvement training. This helped me to broaden my capacity to become customer service-oriented and to handle pressure constructively.I have been a Shopify Store Manager. In this, I have been a research specialist for products. I have managed a dropshipping store, and I was the one who analyzed marketable products, fulfilled orders, and managed to track sales.
With regard to my product research experience, I researched products for our online marketing campaigns. This is usually done like a proposal, and once approved, the product will officially be the market product. With regards to branding, I have also been the one who creates a description of the products. This is accompanied by the responsibility of editing the product pictures and removing watermarks. As a Shopify Store Manager, I was also focused on social media marketing.I have a background in Amazon customer service and product listing. I have this experience because I have worked as a general virtual assistant, and my previous client has an Amazon business. In my Amazon customer service experience, I have a background in email support, which has become fulfilling since I am a passionate writer. Here are my specific experiences:
Writing and Editing:
a. Blogging
b. SEO Writing
c. Copywriting
d. Ghost Writing
e. Creative Writing
f. Resume Writing
g. Article Editing
Virtual Assistance:
a. Project Management
b. Branding Identification
c. Campaign Handling
d. General Business Management
e. Administrative Work
f. Coordination and Documentation
g. Organization of Database
h. Data Entry
Social Media Management:
a. Social Media Management
b. Social Media Marketing
c. Digital Illustrations Creation
d. Viral Marketing (Organic Traffic)
e. Content Creation/Content Marketing
Amazon Virtual Assistance:
a. Product Research
b. Supplier Research
c. Product Sourcing
d. Amazon FBA Store Management
e. Private Labelling
f. Store Strategization Implementation
g. Writing Effective Product Description
h. Customer's Feedback Management
i. Customer's Inquiry Management
Shopify Store Management:
a. Product Research
b. Product Description
c. Order Fulfillment
d. Customer's Feedback Management
e. Customer's Inquiry Management
f. Tracking Shipments
g. Refund and Product Replacement
h. Adding Products to Shopify Store
i. Edit Product Photos
j. Adding Product Reviews
k. Store Article Creation
l. Instagram Marketing
Real Estate Virtual Assistance:
a. Social Media Page Management (Upload Posts and Engage with Followers)
b. Listing Management
c. Writing Effective Property Description
d. Customer's Feedback Management
e. Customer's Inquiry ManagementCustomer Service:a. Email Support
b. Technical Email Customer Service Support
c. Technical Chat Customer Service Support
As an experienced Writer, Content Manager, Virtual Assistant, Social Media Manager, and Shopify Store Manager. I am exposed to different types of people, which has helped me to be a versatile individual. You can email me ----------- contact me at -----------. Thank you, and I am hopeful to work with you.
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