I have over 5 years of experience in customer support, chat support, and content moderation, working with U.S.-based clients in fast-paced environments. I’ve handled customer inquiries, resolved order and payment issues, and provided technical support while maintaining a high level of professionalism and customer satisfaction.
In my previous roles, I also worked in content moderation where I reviewed user-generated content to ensure it followed platform policies, with strong attention to detail and accuracy. I’m experienced in handling high volumes of work while meeting quality standards.
Recently, I worked as a Virtual Assistant where I managed emails, handled outreach, scheduled and published LinkedIn content, edited videos, and engaged with audiences to help grow visibility and connections.
I’m reliable, organized, and easy to work with. I’m comfortable using different tools, learning new systems, and handling multiple tasks efficiently. I always aim to provide clear communication, solve problems quickly, and deliver quality work.