Organized and diligent with excellent written, oral, and interpersonal communication skills.
Qualifications
• Monitoring tools administration, Engineering and architecture (Science Logic, SolarWinds, BMC TrueSight, NCentral)
• Knowledge in different areas of IT Infrastructure (Monitoring, Network, Systems, Database, Service Desk)
• ServiceNow, Jira systems background.
• Operations management
• Staff development, Supervision and training
• Inventory control
• Change management
• Cross-functional team management
• Performance metrics
