I have 3 years of experience in BPO industry as technical support and customer service representative via chat, phone and email as a way of communication to our customers. I am also advance in using Microsoft tools as needed in product research, marketing etc. to help my clients in selling and promoting their business products and services. I also have a good communication skills that helps me in building rapport, resolving issues and providing the needs of the customers that makes the customer feels satisfied to the products and services that we offer.
