Are you tired of feeling being in a circus who juggles customer support, lead follow-ups, and daily operations while trying to grow your business?
Hi, my name is NICK and I help e-commerce brands, real estate teams, and service-based businesses with Facebook Ads support, lead generation, customer support, and day-to-day virtual assistant operations.
My background in customer support and outbound sales helped me develop a strong understanding of customer behavior, buyer intent, and conversion-focused communication. I later transitioned those skills into Facebook Media Buying through audience targeting, creative testing, campaign optimization, and ad strategy support.
I have 5+ years of experience working with clients in e-commerce, telecommunications, travel, and real estate. My experience includes lead generation, CRM management, customer support, fulfillment coordination, social media assistance, and administrative support in fast-paced remote environments.
Tools I use include Meta Ads Manager, Zendesk, Shipedge, Podio, Mojo, CallTools, Google Workspace, Microsoft Office, Canva Pro, CapCut, Slack, Zoom, ChatGPT, Gemini, and Claude.
My core skills include:
• Facebook Ads support
• Audience targeting and A/B testing
• Lead generation and cold calling
• CRM and customer support
• Social media content support
• Administrative and virtual assistance
I am available for full-time remote work with flexible US hours and I am looking for a long-term opportunity where I can contribute reliable support, strong communication, and consistent work quality.
If you're looking for someone who understands both customer experience and business operations, feel free hit me up and we'll see on how we can scale up your business!
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