Detail-oriented professional with nearly three years of BPO experience specializing in customer service, administrative support, document processing, and client communications. Experienced as a Virtual Assistant in real estate and mortgage servicing, handling rental property marketing, Payment Change Notices (PCNs), Post-Petition Fee Notices (PPFNs), and administrative tasks using tools such as Microsoft Office, LoanSpan, Tempo, Yardi, and Salesforce. Currently work as a Medical Billing, payment posting or invoicing, claim follow-ups, and accounts receivable. Strong organizational, communication, and problem-solving skills, with a proven ability to manage multiple tasks efficiently in fast-paced environments.
