Dedicated Virtual Assistant with experience supporting healthcare providers and businesses through efficient administrative, operational, and customer support services. Skilled in patient intake, insurance verification, provider data management, EHR documentation, and workflow coordination to ensure accuracy, compliance, and seamless day-to-day operations.
Experienced in working with U.S.-based healthcare organizations using platforms such as WellSky (Kinnser), Availity, and NPPES, while maintaining high standards of organization, confidentiality, and attention to detail.
Core Services:
• Patient intake, scheduling, and appointment coordination
• Insurance verification (Medicare, Humana, BCBS, Wellcare, and commercial plans)
• EHR documentation and medical records management
• NPI validation and provider data maintenance
• Inbound and outbound customer support
• Email and calendar management
• Lead generation, appointment setting, and cold calling
• Administrative and operational support
Detail-oriented, reliable, and proactive, with the ability to adapt quickly to fast-paced remote environments. Committed to delivering exceptional support, improving workflow efficiency, and contributing to the success of every team and business served.
Let’s connect to discuss how professional virtual assistance can support your business goals.