Virtual Assistant | Insurance & Administrative Support (3+ Years Experience)
Detail-oriented and reliable Virtual Assistant with over 3 years of experience in the insurance industry, combined with a strong background in customer service, administrative support, and online teaching. Skilled in handling client communications, generating insurance quotes, and managing policy-related tasks with accuracy and efficiency.
I have hands-on experience using platforms like EZLynx and various carrier websites to quote Home, Auto, and Landlord insurance policies. I am confident in assisting clients, resolving inquiries, processing documentation, and supporting agents in daily operations.
In addition to my insurance experience, I have been an Online English Tutor since 2018, which strengthened my communication, adaptability, and problem-solving skills when working with diverse clients.
Key Skills & Expertise:
• Insurance quoting (Home, Auto, Landlord)
• EZLynx & carrier platforms
• Client communication (phone, email, chat)
• Policy servicing & documentation
• Payment follow-ups and reminders
• Mortgagee clause updates
• Administrative and data entry tasks
• Customer service and issue resolution
• Task and email management
I am highly organized, proactive, and committed to delivering quality work. I can work independently with minimal supervision and am always willing to learn new tools and systems to improve efficiency.
