Healthcare administrative professional with over four years of experience supporting medical providers in clinical and administrative operations. Experienced in EMR documentation (NextGen and Office Ally), uploading and organizing lab results, reviewing medical records for accuracy, coordinating referrals, and assisting with insurance eligibility, patient scheduling and authorization processes. Comfortable working with medical terminology, lab panels, and structured clinical workflows.
Skilled in high-volume patient communication, appointment coordination, and maintaining HIPAA-compliant records with strict confidentiality. Highly detail-oriented with strong internal quality control habits, ensuring documentation accuracy and organized chart management. Proficient in digital collaboration tools, Excel, and remote healthcare support systems.
Committed to delivering accurate, efficient, and compassionate patient support in structured clinical environments. HIPPA Certified.
