I started working with the Call Center Industry since 2013. I have acquired knowledge and skills in handling customers even difficult or challenging customers. I speak and write fluent English. All through out my years working in the industry I have gained experience as my edge to my peers. I learn fast and always persevere in things that I would like to achieve. I never stop and don't give up in achieving my goals. I have high patience and always put the customers first to make them feel that they are being taken cared of and to listen attentively in what they are saying in order to get the full grasp of what the customer needs help with and so that I can provide a tailored fit resolution to the member. I am trained in handling difficult situations that requires critical thinking in getting the issue resolved.
