I am a dedicated and resourceful customer service professional with a strong background in marketing and client relations. I graduated Bachelor of Science in Business Administration, majoring in Marketing Management. With a proven track record in roles such as Technical Support Analyst at Concentrix, Customer Service Representative at iQor, and Travel Associate at Ticket 1 Travel, I developed my skills in resolving customer concerns with empathy, effective communication, and a proactive approach. I excel in multitasking, organizational management, and critical thinking, ensuring excellent customer service and fostering customer loyalty.
