Hello! I am an experienced Real Estate/Property Management Virtual Assistant with a proven track record of providing administrative support in the real estate industry. I have experience in preparing real estate forms and documents for signature, coordinating showings with clients, using CRM to communicate with clients, managing email inboxes, assisting with minor property management, sending water bills, scheduling simple repairs, tracking and inputting financial information, and performing other administrative duties as assigned.
I also have a high level of experience in appointment setting, administrative jobs, and recruiting. I have worked for an Insurance Company and Research and Intelligence Firm, where I gained experience in doing reports using Google Sheets, CRM, and -----------. I am proficient in Google Calendar and have pre-screened candidates through an initial phone screen interview.
In my previous role as a Call Center Team Manager, I assumed full responsibility for managing a group of 15 agents on average. I ensured completion of productivity reports, root cause analysis, hourly and daily stats, and audits. I made process recommendations, scripting changes, and other management procedures to ensure campaign profitability. I developed agents for them to deliver required results on both performance and quality as set by both the company and its clients.
