I am a professional Customer Service Representative with over 11 years of experience in the BPO industry, handling multi-national clients in different campaigns including sales and appointment setting, through taking inbound and outbound calls, chat, and email support.
I am a confident and mature team worker adaptable to challenging situations and who can work very well under pressure, working on my initiative to meet strict deadlines. I am a receptive and articulate person, able to communicate
well with people.
My unique professional experience is enhanced by years of providing excellent customer support, creative problem-solving, and building customer loyalty.
