Hi, my name is Johnfel Lagdamen, and I’m based in Dumaguete City. I hold a Bachelor of Elementary Education degree from Negros Oriental State University and bring over six years of experience in the customer service BPO industry. Throughout my career, I have handled international accounts through inbound and outbound calls, as well as email and chat support, particularly in the e-commerce sector. In addition, I have five years of experience in data entry, ensuring accuracy, efficiency, and attention to detail in every task.
My approach focuses on understanding each business’s unique processes and growth strategies. I am committed to continuous learning, which has allowed me to expand my skill set, take on new responsibilities, and become a reliable asset to the teams I support. I adapt quickly to new challenges and consistently look for ways to improve operational efficiency.
Once I fully understand your workflows and objectives, I can confidently manage day-to-day tasks, allowing you to focus on high-level priorities and business growth. I am highly motivated, dependable, and dedicated to delivering quality support that helps streamline operations and drive success. Please visit my website. ---------------------------------/1
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