LET ME DO YOUR PROJECT! I CAN START IMMEDIATELY!
I am a highly motivated professional with a proven track record in e-commerce operations, customer support, and team management. I excel at optimizing business processes, overseeing multi-country operations, and leading teams to deliver efficiency and client satisfaction. With experience across logistics, inventory management, content localization, translations, and marketing campaigns, I thrive in dynamic environments that demand both analytical precision and creative problem-solving.
As a leader, I have successfully managed and trained teams, implemented standard operating procedures, and coordinated cross-functional projects to enhance productivity and business growth. My diverse background also includes illustration and visual storytelling, allowing me to combine creativity with strategic operations to drive results.
I am passionate about continuous learning, innovation, and fostering growth in those around me, always seeking opportunities to improve operational efficiency, elevate client experience, and contribute to business success.
CORE ABILITIES
- E-commerce Operations & Team Management
- Exceptional Customer Service & Client Retention (Gmail, Gorgias)
- Inventory, Fulfillment & Logistics Coordination
- Website Management (Shopify, PageFly, WordPress)
- Content Localization & Translation Management (T Lab, Upwork)
- Marketing & Social Media Management (FB, IG, TikTok, Klaviyo)
- Analytical Tools & Sales Monitoring (Triple Whale, ClickUp)
- Strong Organizational Skills & Process Optimization
- Google Workspace, Microsoft Office, Canva, Zoom
- Creative Design & Illustration (Pencil, Inks, Pastels, Watercolors, Acrylics)
Let's have a conversation about how I can elevate your business.
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