1. Assist management in running smooth daily language training operation and ensuring
satisfactory relationship with clients, students and employees.
2. Attend to clients, students and trainers’ needs through email, calls, and other approved
communication channel.
3. Ensure timely reporting and coordination of training requirements, curriculum, attendance
monitoring, and communication with clients.
4. Manage online classes and inquiries / concerns from students through Learning Management
System platform and other social media platform.
5. Assist in preparing service agreements, billing statements, and collection of payment.
6. Assist in creating marketing strategies, service presentation and promotion.
7. Record expenses and ensure proper and timely filing of documents.
8. Ensure timely reporting of updates and latest curriculars from TESDA and other government
agencies but not limited to BIR, SSS, Philhealth, HDMF, DOLE, Bureau of Immigration.
9. Continually adhere to company guidelines, improve service levels, and achieve client
satisfaction targets.
10. Perform other job related to responsibilities assigned by the immediate manager/supervisor.
