In my previous role, the tasks assigned to me involved providing phone calls and email support to clients. I am also responsible for handling Salesforce tickets, online chats, refunds, and disputes using Stripe account.
As a part of my responsibilities, I am also required to train new hires from the previous company I worked with. I make sure that they are knowledgeable enough for the role and know all about the company's work and policies.
Overall, my role requires me to be organized, detail-oriented, and efficient in managing multiple tasks simultaneously. By effectively communicating with clients and customers as well.
