• Responsible for implementing company’s memo to all concern departments.
• Conduct visit to customer’s residence to verify and check payments recorded to the
company’s system record versus customer’s copy.
• Responsible for checking and balancing companies’ assets.
• Responsible for balancing out cash vault and submitting reports to management.
• Responsible for securing/checking of tampering and discrepancy of expenses and
payments receipts.
• Responsible for making sure that cash deposited balanced from cash collected.
• Responsible for checking the branches and outlets for compliance of Company
Memos.
• Responsible for reconciliation of stocks delivered versus stocks actual.
Maintain customer accounts and record account information.
Oversee customer financial accounts and process customer adjustments.
Make product recommendations or services to customers based on their
needs and preferences.
Follow communication guidelines, policies and procedures.
Upgrade and cancel customer accounts by customer request.
Ensure customers are satisfied with their queries and concerns.
Assist customers regarding their concerns on their account, fulfilling refunds,
basic troubleshooting, uncredited fund transfer and ----------- rm existing customers of promotions and deals.
