I am a results-driven AI Automation and Systems Engineer with a Bachelor of Science in Information Technology. I specialize in building the backend logic that connects different business systems together—meaning I can build advanced, reliable, and bulletproof automation workflows inside platforms like GoHighLevel (GHL) and n8n.
My background bridges high-level software development with real-world business support:
• Enterprise AI Support & Routing System: I built an automated client message processing engine from scratch. It reads incoming high-volume customer messages, uses strict instructions to judge the customer's mood and priority without making mistakes, and automatically sends the data exactly where it needs to go (like into Slack). I even built a live dashboard to track the system's execution to ensure it runs flawlessly without breaking.
• RealPage (Customer Operations & Data Support): Managed daily client data tracking and case routing using Salesforce CRM and Genesys platforms. I served as the technical go-to expert for catching, tracking, and fixing data bugs, ensuring 100% accurate file records and strict quality assurance.
• Motoworld Trading (IT Automation & Infrastructure): Wrote custom scripts to automate repetitive computer setups and server tasks, managed physical network office setups, and kept e-commerce store inventories perfectly synced.
I don’t just link basic templates together; I deeply understand how systems talk to each other. Because your business reputation depends on stable tech, I practice impeccable quality assurance (QA) and stress-test every workflow, form, and piece of data before declaring a job done.
I have a 100% open and flexible schedule. I can easily adjust my working hours to fit whatever country or time zone your business runs on—whether you operate in the US (EST, CST, MST, PST), Europe, or Australia, I can align perfectly with your team's active hours.
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