I have a proven 4 years experience both in Technical and Customer Service Support. I'm currently a WEB HOSTING TECHNICAL SUPPORT at Newfold Digital Inc - a leading web technology company serving nearly 7 million customers ----------- my career I am able to enhance my extensive skills. have been dealing multiple brands, different people and time -----------aling the customer via phone and email. Help customer to grow their business online, process refunds, cancellations, troubleshoot software, hardware, email and website (not coding). Escalate issues when necessary.