Administrative tasks such as:
* Personal lines for home, auto, umbrella and etc
* Faxing documents to insured, carrier, and mortgagee
* Doing endorsement like updating their information,
adding/removing vehicle to insurance, changing their
coverages etc.
* Getting information to possible customer for quoting
* Helping them file a claim to their respective carrier
* Checking the details of the property to confirm the details
provided by the insured through Redfin, Zillows, etc.
* Collecting payments and helping them to make an online
payment
* Upload and download documents
* Answering insured's inquiry
* Know how to use QQ Catalyst, AMS 360 and EZLynx
* Doing multiple quotes for Home and Auto Personal Lines policy.