I’m Ginia, a highly experienced Lead Property Management Virtual Assistant with 4 years of supporting property managers and co-hosts in Short-Term, Mid-Term, and Long-Term rental operations, successfully managing 80+ properties across the US. As a Lead VA, I’ve trained and guided teams, upheld communication standards, and ensured daily operations run smoothly across multiple portfolios. I specialize in Airbnb and VRBO operations, guest communication, calendar management, turnover and vendor coordination, property onboarding, maintenance handling, and reimbursement/damage claim submissions. Known for being a strong problem-solver, I handle issues quickly, professionally, and proactively to keep operations moving without disruption. I’m skilled in Hospitable, Turno, and PriceLabs, and I excel at creating SOPs, building systems, and streamlining processes that help STR businesses scale efficiently. I bring a detail-oriented, organized, and solutions-focused approach to every task, ensuring properties remain guest-ready, well-managed, and optimized for performance.
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