Detail-oriented Virtual Assistant with over 3 years of experience in corporate compliance, administrative support, and client relations for international businesses. I specialize in guiding clients through complex regulatory processes — including Extended Producer Responsibility (EPR) registrations and international company filings — while managing high-volume accounts with zero-error precision.
I've spent my career supporting UK and international clients through Chern & Co. and AVASK Accounting & Business Consultants, where I prepared document packages for company registrations, tracked compliance pipelines, and served as the primary point of contact for client inquiries — always with a focus on clear, proactive communication that prevents delays before they happen.
I'm fully comfortable and experienced working around UK/US business hours. I bring a genuine team-first mindset, strong attention to detail, and integrity in how I handle sensitive client data — whether or not anyone's checking my work.
1. Administrative Support
Experienced in handling various admin tasks such as managing files, sending emails, preparing reports, and organizing client documents
Maintains accuracy and confidentiality when dealing with sensitive or legal documents
2. Client Communication
Skilled in giving clear instructions and assistance to clients
Comfortable handling questions, follow-ups, and providing reminders professionally
3. Compliance and Documentation
Assisted clients with EPR registration and ensured all documents were complete and correctly submitted
Prepared and reviewed annual reports based on sales or system data
4. Tools I’ve Used
Microsoft Excel, Outlook, Teams
Zoho CRM for organizing tasks and client details
Open to learning new tools like Bitrix24 and others through tutorials and self-study
6. Work Ethic and Personality
Cheerful, open-minded, and easy to work with
A team player who asks questions and offers help when needed
Always willing to learn and improve
If you’re looking for someone dependable, easy to communicate with, and who can handle admin tasks with care and precision—I’d love to be part of your team!