I am an experienced Customer Service Representative for several accounts. I was assigned to handle AT&T. We handled billing, troubleshooting, selling promotion, and managing the account of the customers.
I also handled Airbnb as a Support Ambassador. We helped Guests and Hosts whenever they have problems with their reservation, listings, accounts, and managing their rental ----------- my journey in Airbnb I got promoted twice, from basically educating the users to altering cancelling, and rebooking their reservations.
I have a strong drive to not only establish a good relationship with the client or customer, but also the willingness to provide quality service.
