Hey, I'm Judi. I have been working in a fast-paced environment for 10 years recently as a Team Leader in BPO, and have developed Time Management and Organizational Skills which would definitely be helpful in a virtual industry. I also worked as an office clerk in the Academe for 10 years. My clerical jobs include answers phones, direct them to appropriate individual, prepares letters, memos, reports according to written and verbal instructions from the Dean/Principal, filing and organizing office documents, maintaining and keeping student records and many other administrative tasks. Demonstrating my ability to prioritize tasks, meet deadlines and handle multiple jobs led to executing exceptional results. Working in a healthcare program with US-based clients has trained me a lot in paying attention to details to maintain accuracy and be able to deliver high quality work. Excellent communication skills and exceptional in providing customer service through handling difficult customers positively, empathizing and resolving customer’s issues that transitions to customer satisfaction. Able to demonstrate a high professionalism in dealing with confidential and sensitive information. I am confident with my positive attitude towards work, I can bring value and great impact to any organization I join and I am eager to learn and grow in the company I work with.