Hello! I’m -----------, but you can call me Ken. I’m a highly motivated and dependable Virtual Assistant with a strong background in healthcare customer service, administrative support, and data management.
With years of hands-on experience working in both clinical and back-office roles including as a Customer Service Representative for a U.S.-based healthcare company, I’ve developed a deep understanding of client communication, scheduling, EHR systems, insurance verification, and inbound/outbound support. I’ve also handled appointment setting, intake coordination, and general admin duties with great attention to detail and empathy.
My key strengths include:
Customer service (phone, email, WhatsApp, RingCentral)
Medical admin tasks (insurance, EHR data entry, prior authorizations)
Calendar and inbox management
Research and reporting
CRM tools and data handling (familiar with AFDX and EHR platforms)
Task tracking using Google Workspace, Trello, Slack
I’m also quick to learn new tools and workflows, and I’m someone who takes ownership of my tasks and whether it’s organizing digital records, supporting patients, or jumping into a new project with minimal supervision.
If you’re looking for a committed, coachable, and reliable VA who can work full-time and support your team with professionalism and heart, I’d love to connect. Let’s talk about how I can help you save time and grow your business.
