I am a determined and motivated individual with over 4 years of experience in customer support, 3 of which I have been working at home. I provide quality service to clients and customers across the world. I have experience handling chats, emails, and calls, and I also worked with hybrid accounts as a technical support or customer service associate. I have worked with different companies and accounts like Arlo Technologies Inc. Amazon, Agero Inc. and handled different types of customers.
I know how to utilize Salesforce, Zendesk, Avaya, Microsoft360, Office 365, Shopify, -----------, and Smartsheet. The recent project I worked on was for an e-commerce company. I handled customer order inquiries through live calls, live chats, and emails using Zendesk.
