I am a detail-oriented and versatile professional with a background in Hospitality Management and extensive experience in virtual assistance, administrative support, and customer-facing roles. I am a graduate of Bachelor of Science in Hospitality Management from Colegio San Agustin Bacolod, with hands-on experience in hotel and food service operations, including front office, kitchen, barista, and pastry roles. This foundation has strengthened my customer service skills, adaptability, and ability to perform under pressure in fast-paced environments.
In addition, I have developed strong experience as a Virtual Assistant and Marketing Automation Support professional, supporting US-based and remote teams. My work includes email and calendar management, data entry, internet research, CRM and workflow management, social media coordination, and client communication. I am proficient in tools such as -----------, WordPress, ActiveCampaign, and AI-assisted content tools, which I use to streamline processes and improve productivity.
I also have experience in cold calling, appointment setting, and sales development support, allowing me to confidently handle client outreach and lead generation tasks. I am highly organized, tech-savvy, and quick to learn new systems, with a strong ability to follow structured workflows and deliver accurate, timely results.
I am seeking opportunities where I can contribute my combined skills in hospitality, administration, and digital operations while continuing to grow in remote and business support roles.