Alyana

E-commerce CS Manager|Shopify & Amazon | AI Automation

Verified

Overview

Video Introduction

Looking for Full-time work (8 hours/day) at $5.79/hour ($1,019.02/month)

Educational Degree

Post-graduate degree (Masters, Doctorate, etc.)

Availability

Full-time

Portfolio / Website

Not Specified

Top Skills

AmazonShopifyOrganization

Last Active

July 20th, 2026 (8 days ago)

Member Since

November 20th, 2023

"The best hire that I've ever made."

Timothy Schucker

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About

I help e-commerce businesses deliver smooth and reliable customer support by building systems, handling fulfillment, and training AI chatbots.
With experience in Shopify, Amazon, HelpScout, and Tawk.to, I?ve written SOPs, automated CS workflows, coordinated with warehouses, and processed returns and claims. I also trained chatbots like VanChat, TinyTalk, and AirFive to improve support speed and accuracy.
Detail-oriented, independent, and proactive, I bring structure, efficiency, and care to every task.