Hi, I’m Cha! Highly skilled and dedicated Administrative and E-Commerce Assistant with five years of comprehensive experience in providing exceptional email and voice support. Eager to leverage my expertise in customer service to excel in a Customer Service Representative role, Virtual Assistant position, or any administrative tasks.
Dedicated to effective communication and problem-solving for organizational success.
With my 6 years background in journalism, I was able to use my equipped knowledge and skills in working as a customer care assistant. I have an experience as well as a back office support wherein I helped in replying to emails, Shopify, Hootsuite, Lazada, Shopee and TikTok chats.
I have knowledge as well in using Netsuite such as raising sales order, purchase order or transfer orders. Additionally, I have experience in processing Lazada, TikTok, Amazon and Shopee orders.
I always aim to be excellent in everything I do and make sure I provide what the client needs. It is an achievement for me to see that I am able to fulfill the tasks given to me.
If you’ll allow me to help you grow your business, below are my skills for your reference:
- Outstanding Customer Service
- Good Communication Skills
- Detail Oriented
- Organized and Punctual
- Flexible
- Problem Solver
- Able to quickly adapt new concepts
- Excellent Verbal and Written Skills - Proficient with Canva, Salesforce, Microsoft Office Suite and Google Workspace
- Familiar with Netsuite, Shopify, Shopee and Lazada E-Commerce Stores
