I possess a comprehensive skill set in online retail operations, particularly in Seller and Vendor Central platforms. My proficiency includes expertly navigating and utilizing the features of both platforms. I excel in addressing customer concerns, opening cases, and resolving Voice of the Customer issues. Additionally, I have a strong command of creating and managing listings, including using tools like the Variation Wizard and handling inventory-related tasks such as variations and stranded inventory. My expertise extends to resolving specific issues like pest----------- claims, hazardous goods, and maintaining listing quality. I am adept at creating Plan of Actions (POAs), conducting onboarding audits, managing shipping settings, and setting up promotions. Moreover, I am experienced in 1P reporting and skillful at addressing validation errors and missing attributes. These skills collectively highlight my ability to effectively manage and optimize various facets of online retail operations.
