I have over 7 years of experience in both customer service and technical environments, with a strong foundation in hospitality and a background in Information Technology. As a Shift Supervisor and Coffee Master, I excel in team leadership, enhancing customer experiences, and streamlining operations to elevate service quality. My technical expertise allows me to bridge the gap between customer needs and systematic solutions. I thrive in dynamic settings, using my problem-solving skills to optimize workflows and implement effective strategies. If you're seeking a professional who combines operational efficiency with a passion for service excellence, let's connect to discuss how I can contribute to your project's success.