I am a Property Manager and Virtual Assistant with 4+ years of experience in short-term and long-term rental operations, guest communication, and administrative support. I specialize in managing end-to-end property operations, including guest messaging, calendar management, listing optimization, pricing strategies, Airbnb damage claims, review management, and coordinating housekeeping and maintenance teams to ensure seamless operations.
I have experience managing smart lock systems, security cameras, inventory, vendor coordination, operational reporting, and creating Standard Operating Procedures (SOPs). I am also skilled in optimizing pricing and availability using PriceLabs, creating marketing materials in Canva, and maintaining accurate property records. I am highly organized, detail-oriented, and committed to delivering exceptional guest experiences while helping property owners maximize efficiency and revenue.
Tools I'm familiar with: Guesty, Hospitable, Hostaway, Airbnb, -----------, Vrbo, Peerspace, Giggster, Furnished Finder, PriceLabs, Turno, StayFi, Lodgify, Breezeway, Ring Camera, Blink, Eufy, Schlage, August Smart Lock, Ecobee, Thumbtack, Point Central, Charge Automation, OpenPhone, OnOff, Google Voice, -----------, Slack, Canva, Google Workspace (Docs, Sheets, Drive), and Wayfair.
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