I have a background in customer email support, handling inquiries, processing refunds, and managing orders like reshipping orders. I am proficient in using konnektive CRM, Reamaze, and Intercom for customer queries, ensuring fast and effective solutions.
With over 12 years of experience in the retail industry, starting as a sales associate at Marks and Spencer in the Philippines and progressing to the role of Store Manager at GUESS UAE, I have honed my skills in sales, customer satisfaction, problem-solving, and handling objections and complaints.
