I am a graduate of Bachelor of Technical-Vocational Teacher Education (BTVTEd) major in Agricultural Crops Production and earned the distinction of Cum Laude from the University of Southeastern Philippines (USeP). With over 1 year of experience in the call center industry, I have developed strong communication skills, customer service expertise, and the ability to handle inbound and outbound calls efficiently. My exposure to various client needs has equipped me with the professionalism and adaptability required in fast-paced environments. I am also highly proficient in using GoHighLevel (GHL), with expertise in CRM management, automation workflows, pipeline creation, email/SMS campaigns, and more. Additionally, I have a solid understanding of the mortgage industry, allowing me to support loan officers, mortgage brokers, and real estate professionals with precision and reliability.
I am passionate about delivering results, detail-oriented, and always eager to learn new tools and strategies to bring value to any team I work with.
