As an executive assistant, I provide high-level administrative support to the CEO and senior executives, handling confidential information, managing daily operations, and coordinating internal and external communications. I have a Bachelor of Business Administration in Accounting from The University of Manila, which gives me a solid foundation in financial and business analysis. Prior to this, I worked as an IT analyst at Wipro Ltd for 1.5 years, where I gained experience in troubleshooting software and hardware issues, using service ticketing systems, and leading a shift team. I also have four years of experience as a technical support specialist at Alorica Philippines, Inc., where I assisted end users with their endpoint devices and contact center solutions. I have strong skills in Microsoft PowerPoint, as well as excellent communication, organizational, and problem-solving skills. I am passionate about delivering quality service, enhancing efficiency, and fostering collaboration. I am always eager to learn new technologies, tools, and best practices to improve my performance and contribute to the success of the organization.