I am a Medical Virtual Assistant with 4+ years of experience supporting healthcare providers, clinics, and insurance processes. I specialize in insurance verification, prior authorizations, medical billing, and Remote Patient Monitoring (RPM).
I have hands-on experience working with U.S. healthcare systems, handling inbound and outbound calls, verifying benefits (copay, coinsurance, deductibles), and resolving complex claims and billing concerns.
I am highly skilled in:
• Insurance Verification & Benefits Coordination
• Prior Authorization Submission & Follow-ups
• Medical Billing & Claims Review
• Appointment Scheduling & Patient Support
• Remote Patient Monitoring (RPM)
• Patient Engagement & Wellness Check-ins
Tools I’ve used:
Maestro, ICUe, Genesys, RingCentral, eClinicalWorks, Tebra, DrChrono, Availity, and payer portals (UHC, Cigna, etc.)
I focus on delivering accurate, efficient, and compassionate service while helping clinics improve workflow and patient satisfaction.
I am reliable, detail-oriented, and committed to long-term collaboration.
