3 years Call Center Experience (Voice Account)
6 months on Lending/Financial Account
30 months on Heathcare Account (-----------lber Line)
I have been promoted as a Coach/Subject Matter Expert after 9 months and Ibhave experience as a temporary supervisor. I have experience in handling a team of a minimum 15 associates.
Average to above average Written and Oral Communication Skills
Can use MS Office Tools
Understand the basic email etiquette