Experienced and reliable customer service representative with an extensive experience providing assistance in a busy call center settung. With a total of 11years of experience. Account handled: Travel Agent (US based), CSR for Magazine Campaign (AU, NZ) Logistic Account (AU), Food Delivery Campaign (US, AU/NZ, CA). Proficient in problem-solving and working in a fast paced environment. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone. Proven ability to listen attentively, quickly problem solving and efficient and create high-quality professional relationships with callers. Fully committed to following company procedures and winning loyal customers.