Motivated and adaptable professional with nearly 10 years of experience in the BPO industry, specializing in customer service and support. Proven ability to handle customer concerns with empathy, accuracy, and efficiency while consistently delivering a world-class service experience. A BSIT graduate and career shifter with a strong interest in the tech and creative fields. Also experienced in freelance photography and video editing, using tools like Adobe Premiere and CapCut for client events such as weddings, birthdays, and sports coverage. Highly organized, detail-oriented, and committed to continuous learning and growth.
