Customer Service and Administrative Support professional with 4+ years of combined experience in healthcare customer service, education, and e-commerce operations. Proficient in Google Workspace, Microsoft 365, Patient Eligibility Verification Platforms, Slack, Facebook Marketplace, Gmail, Canva, Notion, and AI tools including ChatGPT. Skilled in customer communication, insurance verification, data entry, CRM management, and multitasking in fast-paced environments. Experienced in handling 80+ customer inquiries while maintaining compliance, accuracy, and service quality. Strong background in remote work, client support, scheduling, and online business management with excellent communication and organizational skills.
