Experienced Healthcare Virtual Assistant
I am an experienced Virtual Assistant providing comprehensive clinical, administrative, recruitment, and marketing support to healthcare professionals, businesses, and corporate clients across Australia and the United States.
Industries & Clients Supported
I support a wide range of healthcare and professional clients, including Mental Health Professionals such as Psychologists, Psychiatric Mental Health Nurse Practitioners (PMHNP), Psychotherapists, and Clinical Hypnotherapists, as well as Family Nurse Practitioners (FNP), Assisted Living and Skilled Nursing Facilities, Australian and US healthcare providers, and general businesses and corporate clients.
US Healthcare & Clinical Support
I provide end-to-end support for behavioral health and family practice settings, including EMR/EHR management and medical chart documentation, patient coordination, medication and lab order management, medical records management, prior and referral authorizations, AI scribe transcription review and editing, appointment scheduling and provider calendar management, appointment reminders and telehealth coordination, referral intake and closure management, insurance eligibility verification, HIPAA compliance and PHI confidentiality, and the creation and management of intake forms, consents, templates, and questionnaires.
Australian Healthcare Support
My Australian healthcare support includes appointment scheduling, referral and funding management, clinical and administrative templates, patient communication templates, billing and invoicing for NDIS, Medicare, WorkCover, Private Insurance, DVA, and gap or rebate processing, email marketing and patient communications, and the creation of worksheets and support materials.
Human Resources & Recruitment
I assist with recruitment and HR functions through Boolean search, candidate sourcing, LinkedIn outreach, ATS management (including Zoho Recruit and internal systems), resume screening, interviews, candidate profiling, talent pipeline development, employer branding, onboarding and orientation processes, HR documentation, employee relations, and record management.
Marketing & Creative Support
My marketing and creative services include social media management across Facebook, Instagram, TikTok, and X/Twitter, content creation such as graphics, reels, and short-form videos, Facebook and Instagram ad management, marketing email creation and campaign support, website updates and design using Wix and Squarespace, graphic design for flyers, business cards, logos, and promotional materials, and lead generation.
Tools & Platforms
I am proficient in a wide range of tools and platforms, including healthcare systems and EMRs such as Halaxy, Athena Health, Charm Health, Practice Fusion, PointClickCare, Matrix Health, and AHT; job boards and ATS platforms like LinkedIn, LinkedIn Recruiter, Indeed, Foundit, JobStreet, Zoho Recruit, Upwork, OnlineJobs, ZipRecruiter, and internal ATS systems; productivity tools including Google Workspace, Microsoft 365, Dropbox, Trello, Notion, -----------, and Adobe; VoIP systems like Emitrr; communication and video platforms such as Zoom, Microsoft Teams, and -----------; marketing tools including Canva; website builders like Wix; and AI and automation tools such as ChatGPT and Gemini.
Let’s ConnectLet’s connect if you’re looking for a proactive, detail-oriented Virtual Assistant to help manage and grow your business needs.
