Customer Service Representative / General Virtual Assistant / Fraud Investigator / Social Media Manager / Guest Communication Specialist

- Internet / Web research and data entry.
- Clerical and administrative support.
- Proficient in Microsoft office suite, Google app suite and other platforms.
- Knowledgeable in Zendesk, Salesforce, Jira, Okta, Twilio and other CRM.
- Time management and flexibility skills.
- Phone, email and chat support skills.
- Windows operating system installation and basic troubleshooting.
- Office automation and documentation skills.
- Ticketing management skills.
- Empathy and persuasion skills.
- Social media platform management skills.
- Marketing skills.